Welcome to SmartecMarketing.com, a premier brand of Smartec Web Services Corporation. We pride ourselves on delivering exceptional SEO, Lead Generation, Digital Marketing, and Technology services to a diverse range of clients both in the USA and internationally. Our commitment to excellence is matched by our dedication to providing transparent Payment Policy and client-friendly financial transactions.
1. General Payment Terms
- Service Activation: Services are activated upon the receipt of payment. We accept various payment methods, including credit cards, debit cards, bank transfers, and selected digital payment platforms.
- Payment Due Dates: Payments are due as per the terms specified in the service agreement or invoice. Typically, payment for services is required at the beginning of the service period.
- Recurring Payments: For ongoing or subscription-based services, clients will be billed in advance on a recurring basis. The specific billing cycle (monthly, quarterly, annually) will be detailed in the service agreement.
2. Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- Bank Transfers
- PayPal
- Other digital payment methods may be available upon request.
Please ensure that payment information is accurate and up to date to prevent any disruption in service.
3. Late Payments
- Late Payment Fees: Payments not received by the due date may incur a late payment fee of 1.5% per month or the maximum allowed by law, whichever is less.
- Service Interruption: Services may be suspended for accounts with payments overdue by more than 30 days.
4. Refunds and Cancellations
- Refund Policy: We stand behind our services. If for any reason you are unsatisfied with our services, please contact us within 30 days of service delivery for a review and potential refund. Refunds are subject to the terms of the service agreement.
- Cancellation: Services can be cancelled as per the terms specified in the service agreement. For subscription-based services, please notify us at least 30 days in advance to avoid billing for the next cycle.
5. International Clients
- Currency: All payments are processed in USD. International clients are responsible for any currency conversion fees or charges levied by their bank or payment processor.
- Tax Responsibilities: International clients are responsible for any applicable taxes, duties, or customs fees in their jurisdiction.
6. Contact Information
For any questions or concerns regarding billing, payments, or account management, please contact our finance department:
- Email: [email protected]
- Phone: +1 (650) 581-3777
- Business Hours: 9 AM – 5 PM MST, Monday to Friday
Thank you for choosing SmartecMarketing.com for your digital marketing needs. We are dedicated to supporting your business’s growth and success through our comprehensive suite of services.